Shipping Policy

Shipping Policy - Sparkle Store

At Sparkle Store, we strive to provide our customers with a seamless and enjoyable shopping experience. Please review our shipping policy below to understand how we handle orders, shipping, and delivery.

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1-2 business days

International Shipping:

  • We currently ship to select international destinations.
  • International shipping rates and delivery times vary depending on the destination country.
  • Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order's progress using the tracking number provided.

Shipping to P.O. Boxes and APO/FPO Addresses:

  • We ship to P.O. Boxes and APO/FPO addresses using standard shipping methods.
  • Delivery times to these addresses may vary.

Lost or Damaged Shipments:

  • If your order is lost or arrives damaged, please contact us immediately at hello@the-sparkle-store.com.
  • We will work with the shipping carrier to resolve the issue and ensure you receive your order in perfect condition.

Shipping Restrictions:

  • Some products may have shipping restrictions due to size, weight, or destination regulations. These restrictions will be noted on the product page.

Returns and Exchanges:

  • Please refer to our Return Policy for information on how to return or exchange an item.

Customer Support:

  • If you have any questions or need assistance with your order, please contact our customer support team at hello@the-sparkle-store.com or +92 322 9719890.

We appreciate your business and thank you for shopping with Sparkle Store! We are committed to ensuring your satisfaction with every purchase.